Our Business-to-Business webshop offers a lot more than just writing sales orders. The webshop is accessible for agents and customers.
Login details for the B2B shop can be send to all customers that are registered in Itsperfect. This way customers can write presales orders, direct orders, view invoices or pay invoices, depending on the rights that are granted to this customer. By giving a customer access to the B2B shop, he can order directly from inventory, and he has an overview of his order - and invoice history. The number of phonecalls to your aftersales team will decrease dramatically. And your customer will be able to interact with you in the most efficient way.
Enable you agents to write online sales orders. Agents and customers are connected in Itsperfect. Once an agents logs in on the B2B portal, he can only select customers that are connected to him. After selecting a customer, the agent can write presales and direct orders for this customer. He also has insight in all the order - and financial history for this customer. On top of that, the agent has insight in his own sales performance, by opening the agent sales statistics.
The B2B Shop can be used for presales orders and direct orders. When writing a direct order, only those items can be ordered that are available, thus avoiding orders that can not fully be delivered. The available inventory is updated realtime. If an order is placed through another platform, then the available inventory is updated immediately, so the available inventory in your B2B shop is always 100% accurate.
Sales orders and invoices
Your customer has access to his own account section. Here, an overview is shown of all the sales orders, and all the (outstanding) invoices for this customer. Both can be downloaded in pfd format.On top of that, you can offer the possibility to your customers to pay directly from this section. A payment link will take your customer to the payment portal of your payment service provider.